Frequently Asked Questions

Candle Questions

Q.
 What is a "triple scented" candle?
 A.
 A triple scented candle is a candle made with 3 times the scent that is usually used in the candle manufacturing industry. With our candles, you are getting a highly scented candle with the highest level of scent that the wax will hold
 Q.
 Is there a difference between soy wax and paraffin wax?
 A.
 If you burn paraffin candles, you might as well be inhaling diesel fumes. Paraffin is the final residue left from refining crude oil. It has become the leading wax for use in cosmetics, food and candle manufacturing because it’s cheap and readily available. And the oil industries make a healthy profit from its use. Paraffin wax is a non-renewable resource. Once all the crude oil is gone, we will not have any more. Paraffin burns more quickly and hotter than most waxes creating more concern for fire hazards than necessary. Because it is oil-based, paraffin wax spills do not cleanup easily. Soy wax is made from soybeans, which is a renewable resource. Soy wax spills can be cleaned up with soap and warm water. Using and buying soy wax products helps the American farmer. The main concerns cropping up from research deal with high levels of indoor pollutants, particularly soot. This is a major problem considering that air borne soot can penetrate the deepest areas of the lungs and the lower respiratory tract. Emissions in the home are estimated to stick around for up to 10 hours after extinguishing a candle. Soot from paraffin candles can cover your walls and furnishings. Soot, in high levels, can sometimes be seen rising from an offending candle. But, even a visually clean burning candle could still emit significant quantities of soot. Soy candles are 99% soot free. This is the reason for the increasing popularity of vegetable wax candles. Using soy wax presents us with a healthy and environmentally friendly alternative. Look for candles made from soy wax.
 Q.
 What type of wax do you use?
 A.
 We use 100% soy wax. This produces a softer wax than straight paraffin or a soy paraffin blend. The advantage of a softer wax is that the fragrances we add are better able to mix thoroughly with the wax producing a candle in which the scent is more easily released when burned and has a longer burn time.
 Q.
 Do your wicks contain lead?
 A.
 Absolutely not! We only use no-lead 100% cotton wicks in our candles.
 Q.
 Do scented candles have any adverse affects on our health, either from the fragrances or from the soot emitted from the candle while it burns?
 A.
 The manufacturer of the fragrances we use perform extensive health and safety studies on their fragrance products. When used as directed our soy candles are safe and virtually soot free.
Q.

How do I trim the wick?

A.

You can trim your candles' wick by using nail clippers or scissors if you wish. I personally trim my wicks by simply reaching into the jar and flicking the burnt wick with my finger. This will usually break the wick off at the necessary 1/4 inch height that we recommend. Make sure to remove the wick trimmings before lighting your candle.
 Q.
 If I don't put the lid back on my candle, will it lose its scent?
 A.
 No. When our candles are made, the scent is stirred thoroughly into the wax. We continue stirring during the cooling and pouring stages. This is why you get a high scent release from the first time you open your jar to the very end of your candle. These candles are not your basic store bought candles where just the top portion or just the wick is scented.
 Q.
 Why do some of my candle jars turn black at the top of the jar?
 A.
 The black residue is carbon. A carbon build-up can be caused from too high of a flame. Before lighting your candle each and every time, make sure you trim your wick to 1/4 inch.
 Q.
 What is the best way to put out my candle?
 A.
 The best way I have found to extinguish my candle is to smother it. I keep an old saucer handy for just this purpose. When I am ready to put out my candle I just lay the saucer on top of the jar and the flame dies very quickly from lack of oxygen. Some people find the best way to put out a candle is to gently blow on the flame. Continue to blow until the wick is not glowing anymore. Be sure to blow gently to keep the melted wax from spattering.
 Safety Tips and Burning Instructions...
 Never leave a burning candle unattended!
 Keep away from children and pets.
 Make sure, prior to lighting your candle each and every time, you trim your wick to 1/4 inch.
 Place your candle on a heat resistant surface.
 Jars become HOT. Do not move your candle until the melted wax has hardened.
 When burning for the first time, we recommend that you burn your candle for about 1 hour for each inch in diameter of your candle. Extinguish after this time and allow wax to harden. Trim wick if necessary, then re-light. Burning your candle this way helps prevent the candle from creating a crater in the center leaving an un-melted wax ring around the edge.
  
 We also recommend only burning your candle for 6-8 hours at a time to prevent your flame from getting too high or from getting a large black clump on the end of the wick. After your candle has cooled completely, trim the wick and re-light.
 
 
Soap & Bath Product Questions
 Q.
 Is your soap better for me than soap I can buy at my local store?
 A.
 Today there are very few true soaps in the traditional sense on the market. Most body cleansers on the market today are actually synthetic detergent products. These detergent cleansers are popular because they make suds easily in water and don't form gummy deposits. Some of these detergent products are actually marketed as "soap" but are not true soap in the common and legal definition of the word. Our soap is made in the traditional way using various oils and sodium hydroxide (Lye) to saponify the oils. We can control the amount of "extra" oils in our recipes to make our soaps more conditioning and softening to the skin.
 Q.
 LYE?! Is soap made with lye safe for me to use?
 A.
 If homemade soap is made correctly the oil and lye molecules will each bind together to make soap. The resulting soap will not have any unbound lye molecules. It is fine to have more oil molecules than lye molecules as this will result in a softer bar of soap with a moisturizing effect. This is known as "superfatting". Our soap recipes are triple checked for accuracy to ensure that our soap is safe to use.
 
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